Shipping policy

Last Updated: August 14, 2026

Welcome to IRA Collections. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General

IRA Collections operates this online store to offer women's fashion, ethnic wear, sarees, dresses, accessories, and jewellery.

By using our website, you confirm that the information you provide is accurate and that you agree to these Terms of Service.

2. Products

We make every effort to display our products, images, colours, sizes, and descriptions as accurately as possible.

Please note that actual colours may vary slightly depending on your device or screen settings. Minor variations in fabric, colour, print, or finishing may occur.

All products are subject to availability.

3. Pricing

All prices displayed on our website are subject to change without prior notice.

Delivery charges and any applicable taxes or fees will be displayed during checkout where applicable.

IRA Collections reserves the right to correct pricing or product information errors. If an order has been placed using an incorrect price, we may contact you before processing the order.

4. Orders

When placing an order, you agree to provide accurate and complete information, including your name, contact number, billing details, and delivery address.

After placing an order, you may receive an order confirmation. IRA Collections reserves the right to cancel or refuse an order in circumstances such as product unavailability, pricing errors, suspected fraudulent activity, or other operational reasons.

If an order is cancelled after payment has been received, an applicable refund will be processed.

5. Payment

Payments are processed through the payment methods available at checkout.

Third-party payment providers may handle payment processing. IRA Collections does not store complete credit or debit card information on its own systems.

6. Delivery

We aim to deliver orders within the estimated timeframe communicated on our website or at checkout.

Delivery times may vary due to courier delays, public holidays, weather conditions, incorrect delivery information, or circumstances beyond our control.

Customers are responsible for providing accurate delivery details.

7. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.

8. Cancellation

Order cancellation requests should be made as soon as possible after placing an order.

Once an order has been processed or dispatched, cancellation may no longer be possible. Any eligible refund will be handled according to our Return & Refund Policy.

9. Intellectual Property

All content available on this website, including product photographs, images, logos, graphics, text, designs, and other materials, is owned by or licensed to IRA Collections.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without our prior written permission.

10. Prohibited Use

You agree not to use our website:

For any unlawful or fraudulent purpose.
To provide false or misleading information.
To interfere with the operation or security of the website.
To attempt unauthorized access to our systems.
To copy or misuse our website content.
To engage in activities that may harm IRA Collections or its customers.

11. Third-Party Services

Our website may use third-party services, including payment gateways, courier services, analytics tools, advertising platforms, and other technology providers.

Your use of third-party services may also be subject to their respective terms and policies.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

13. Limitation of Liability

To the extent permitted by applicable law, IRA Collections shall not be liable for losses arising from circumstances beyond our reasonable control, including delivery delays, technical failures, website interruptions, or events outside our control.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

IRA Collections may update these Terms of Service from time to time. Any changes will be posted on this page with the updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms of Service are governed by the applicable laws and regulations of the United Arab Emirates, subject to any mandatory rights and protections available to consumers under applicable law.